RE-Help understanding sc_req_item comment comments cannot to be viewed

nameisnani
Mega Sage

‎12-07-2023 01:12 AM - edited ‎12-07-2023 01:13 AM

Hi Team , 

 

What action needs to be taken for this . can anyone please help me here .

with proper steps . please .

 

nameisnani_0-1701940307899.png

 

Thanks in advance

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2 REPLIES 2

Iraj Shaikh
Mega Sage

‎12-07-2023 01:44 AM - edited ‎12-07-2023 01:45 AM

Hi @nameisnani,

 

This question has already been answered here.
You can also refer KB article here.

Please mark this response as correct or helpful if it assisted you with your question.

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Dr Atul G- LNG
Tera Patron

‎12-07-2023 02:51 AM

Hi @nameisnani 

 

Links provided here:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0996109

 

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