Re-sizing a reference variable width in the item and/or task

[A523]

Hello,

        I found an article on how to re-size a reference variable in the catalog item. Here is the link https://community.servicenow.com/thread/177647

Here is the code used

var myVar = $('sys_display.' + g_form.getControl('<variable name>').id); //Get the correct reference element

myVar.style.width = '350px'; //Set the width

    It works well in the catalog item but it does not work in the item or task. I tried to change the name and tried a few other options that I found

  g_form.getControl('variables.name').style.width = '350px';

  for (var i = 0; i < g_sc_form.nameMap.length; i++) {

      if (g_sc_form.nameMap[i].prettyName == '<variable name>') {

          g_form.getControl(g_sc_form.nameMap[i].realName).style.width = '350px';

      }

  }

So far, no luck.

Any of you have some other ideas to get it to work in the item and task as well.

Thanks...Jim

[chasingtheflow]

Try using g_sc_form.getDisplayBox('....').style.width = '350px';

[johnnyw]

Hi Jimmy,

Have you found a solution to accomplish this?   I'm trying to do the same and running into the same challenge.

Regards,

Johnny

[Patrick DeCarl1]

Jimmy,

Create a catalog client script, for onload and make sure applies to catalog item, request item and catalog task are checked.

Try this code

g_form.getDisplayBox('<variable name>').style.width = '<whatever width>px';

[johnnyw]

Thanks Patrick.   This code however does not work on the request item or task even if both of those checkboxes are checked on the catalog client script.   It does however only work on the Catalog item.   This is the same issue that the original post is referring to.

Thanks,

Johnny