Hi,I have one Requirement,if the user is created RITM Record in sc_req_item table and Assignment Group members only should allow to edit the Variables check box.Assignment Group dont have any role. I have tried client script on table level and client...
Hi,Good Day,I need help on the decision table reference field.We have created a decision table with reference field in the result column with reference qualifier configured.that reference qualifier works for the drop down list but when i click on the...
Hi,I am working with a field that contains LDAP Distinguished Names (DNs) concatenated using ^ as a separator. I need to extract the CN (Common Name) from each DN. CNs can be either numeric IDs (e.g., 02042174) or person names that may include escape...
Hi, Since it is not possible to show emails in the activity stream on the employee portalService Portal: Email activity is not displayed in standard "Ticket Conversations" widget - Known ErrorI was thinking of creating a new tab in the standard ticke...
(not a question)Differences between setVisible() and setDisplay(). #GlideFatherClient Scriptg_form.setVisible('field_name', false)'g_form.setDisplay('field_name', false)'
- Generate and send scheduled reports to respective Country_Approver_License group manager for RITMs pending approval. Here group is for 15 country like USA_Approver_License, Hungrey_Approver_License so on- Send two reports at 7-day intervals (after ...
My Team had been using a filter to display a list of URTTs that do not have certain tags which was working up until 12/01/2025.
User opened the SCTASK in two tabs, in one tab user closed the task and immediately changed the state in second tab, the task went to Work in progress again, need to stop this thing. Please suggest me how can I stop this activity. Once SCTASK closed ...
Hi,Expose assigned topics related list on knowledge article pages in platform view, Only ITSM team members and ServiceNow Admin team have access to add/remove/reassign in the topic list.I have added the assigned topics related list to the knowledge a...
To optimize subscription costs, we have a requirement to delete a custom table in ServiceNow. Before proceeding, we need to ensure that the table or its records are not referenced anywhere in the platform, such as in fields, scripts, choice lists, or...
Hi Team can anyone please help me on this - we Need the Response and Resolution SLA timeline data from i can find this please provide me steps , i have to extract that data . from which table i can find this data . Thanks
Hi Team, Wanted to know based on which field opened for, Affected employee at glance details are visible?And how we can change it based on field. I wanted to show based on Affected employee field
Hello everyone,I want to understand how ServiceNow handles emails when the recipient address is invalid.For example, if the email is missing a top-level domain like 'test@example', how does the platform detect this issue? Does anyone know where I can...
im looking to get guidance on UI builder with an event of "Link to Destination" on how I can get the sys id of a record referenced to a different table ? as an example ;i need to get the sys id of Risk Identification field so that if i clicked and o...
Why doesn't the Install base item field appear in WO?
