Resolved! Record Producer form_scoped app
In scoped app_ Record Producer form built using catalog, a field value doesn't "save" or validate unless you click outside the field (i.e., lose focus). Is there any articles I can refer thanks
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We were unable to assign an instance to you. Please retry now.
Hello , I am trying to request personal instance many times but every time I am getting below error We were unable to assign an instance to you. Please retry now. I tried with all versions but same error. Please advice
Resolved! Number not being displayed in incident assigned to me email
Hello,We are seeing this issue where the number is not being displayed instead we are seeing {number} was recently assigned to you.I am sure the issue is with the notification script "incident_assigned_to_you" template.print(sn_i18n.Message.getMessag...
Resolved! Copy the work notes of child to its direct Parent
Hello, I have added a related list on problem table called Child problems (which shows all children the particular problem has).Now I need to add a logic that copies the work notes from child to its direct parent and I have the following scenario:Pro...
Import Set API - Insert multiple (REST INBOUND DEBUG)
Hi,if i use the API i can send a lot of Records to the Staging Table.Sometimes on Field of a Record is Empty.Can i Debug that Rest Message which is send to ServiceNow or received by ServiceNow.I want to see, what JSON Value is really send.
UiBUILDER: How to remove "Add New" tab when creating an experience with App Engine Studio
Hi all, I wanted to ask if it is possible to remove the header when creating an experience with the App Engine studio. I don't need to create a record from the tab. If not possible is there a way to remove the "add new".
Role-based MFA with Entra not working
We want to enforced role-based MFA for admin/itil users with Entra ID and MS authenticator, but we cant get it to work. When speaking to the SN support they say it is not possible to achieve with a third party. Has anybody succeeded with this?
Changing Risk and Impact background color in change form
Hello Everyone,I have implemented a Risk Assessment tab in change form before planning tab, risk assessment tab have 8 questions with 3 choices each and every options have scores which gets calculated and populate risk and impact field according to h...
Database view problems on "Try It"
Hi everyone, I create this database view where the "u_m2m_test_defects" is a custom table to connect "sn_test_management_test" to "rm_defect". This works in my personal development instance, but in the client instance didn't work, Someone have an ide...
Resolved! Issue facing parsing the response body in script include
I am facing issue parsing certain attributed in below response body from an API. I am writing in script include and getting parsing error. What I want - For every 'requestkey' in requestParams, there can be 1 or multiple "Tasks". So want to get the ...
Employee Center - Can you add images to radio button options
I want to create a catalog item where users can order clothing items. Is it possible to add images to radio button options?
Learning JavaScript on the Not Platform NOT showing being completed
I am enrolled in the Associate Application Developer program and I just finished the "Learning JavaScript on the Now Platform". But it still says "Resume". Also it says only 1 minute completed. How do I fix this?
Resolved! Groups syncing with Active Directory
Hi everyone, I have a question about Active Directory groups syncing. I want to synchronize groups, but the names on Snow and AD are different. Do you know a way to match them? I've seen that there are two different methods. One is to use AD Auto-Pro...
Developer Instance doesn't load from last two days
Hello, Developer Instance doesn't load from last two days and can't click on Report either!
Incident Resolution notes should be copied to problem worknotes once the incident is resolved
(function executeRule(current, previous /*null when async*/ ) { // Add your code here var probGr = new GlideRecord('problem'); probGr.addQuery('first_reported_by_task', current.sys_id); probGr.query(); if (probGr.next()) { prob...
