Hi, I have some issues with a transform map I have created. The transform is being used to update existing records in a table with new data. 1. It lets me update fields with invalid values, eg if a field has a choice list, the transform will add my ...
Unless I delete the step, the attached/tied stage does not get removed. Case:I've added a stage "waiting for approval" attached to an approval action in catalog item flow. Now I need to create a new stage and attached it there (for detailed reportin...
We still have the old Content Management site active. After completing the config of Employee Center, we'd like to automatically redirect users going to "<site_name.service-now.com/ess to ".../esc".How would we configure that. We find methods to redi...
Hi,so I am trying to build a Template for Status Report of the Customer Project in the PowerPoint for the customer manually. I want to update the link of the ${repeat_slide} of Risks.CURRENT: "https://servicenow.com/distinctionFlag=related/childTable...
Is it possible to configure an AI Agent to automatically update the priority field based on the category? For example, the agent should be able to read rules from the case description.If the description states: “If Category is Billing, set Priority t...
Hi,In our Techspot portal, we have AI search. When an order guide is searched, all the results related to that will be displayed. So, when clicking the exact Order guide, it does nothing. The link is not working. But, when we search for a catalog ite...
I have a client requirement where the goal is to fetch data from SharePoint and then store it in a ServiceNow table. Integration Hub is NOT available for this scenario. What are the best possible ways—using REST APIs, Power Automate, custom scripts, ...
Hello - I am looking into enabling the 'Delegated Request Experience' Currently my company has hundreds of items using a Standard variable set storing the 'requested for' field in a sys_user 'Reference' variable type. To transition to the new field v...
I am trying to auto-populate names in my service catalog record producer. Pulling from the client table to the appt table that I created. I am not using the sn appt table. I have created a catalog UI policy when a change occurs, and Script include fo...
Hi ALL I am trying to create one ui page which will pop up once the user select the configuration item value in catalog variable the ui page will pop-up and shows all incident which is having those have selected configuration item I am using Iframe ...
Hi,The incident form in the agent mobile app has the Configuration item field. Below attached image is the configuration of the Configuration item field, source table is incident, source field is cmdb_ci and the target table is cmdb_ci. The standard ...
Hey, I've combed clean the entire internet for and answer without luck.Issue: I have a form component on the page. When clicking the ( i ) button next to a reference field.A new page pops up with {https:my_current_url}/subClicking the reference basic...
As a Service Portal user, I want the ability to drag and drop files directly onto catalog item request forms, without needing to open browser dialogs. This functionality should be available across all catalog items through a common configuration, not...
I wanted to create a macro button on portal form named as "ADD', and if we click on add button then it should automatically copy the value mentioned in another variable "Description" and add this value in another exiting Multirow variable as a record...
Hello developers, I need to create a UI Action button on form. When I clicked , it should display a list of records from Document Table(ds_document). I am not sure which is the best way to do this. Can someone guide me on the recommended approach? Th...
