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Remote Spoke Update Fields Script

We have a Remote Spoke flow that syncs data between 2 instances, however we are syncing quite a few fields on a record, so this is causing the FLOW to be difficult to manage.Has anyone had any luck setting up the script input for the Update Record, u...

Related list filter

Hello All, I have a custom object u_order_form. I have a m:m relationship between this custom object and alm_license using the junction table u_order_license. order_id in u_order_license connects to u_order_form and lic_id in u_order_license connects...

shalurajeev by Tera Contributor
  • 743 Views
  • 3 replies
  • 2 helpfuls

Resolved! Flow designer

We have a variable named as - "How many tasks required" - Options will be - 1. One task2. Two tasks3. Three tasks  Depending of fulfiller's selection tasks are generating Now the requirement is -  (We are not sure how many tasks are going to select b...

Flow Run as a specific user

Hi All, I have the following use case:A flow is launched from an alert management rule. This flow performs several actions, including adding additionals comments. We would like the comment to use the name of an existing user (instead of System).Is it...

Karine_M by Tera Guru
  • 856 Views
  • 4 replies
  • 0 helpfuls

How to invite users to supplier portal in servicenow

Hi, Am new to this concepts in What is the supplier lifecycle operations, what is the exact plugins to install SLO and How to invite users to supplier portal. Can you please help me on this. It will helpful. Thanks in Advance!

mania by Tera Contributor
  • 1699 Views
  • 4 replies
  • 1 helpfuls

fetching information

i have one table called leave request . the manger need to approve leave on approval table for the user . all i have done is working and manager is eligible to approve/reject.. but he was unable to see the information from leave type such as start da...

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Resolved! Incident and Problem record creation via Record Producer

Suppose there is a field called "Type" in a record producer. If the Type is selected as "incident", an incident should be created and if the Type is selected as "problem", a problem should be created. Is this possible? If yes, how can we achieve this...

himanibbhat by Tera Contributor
  • 678 Views
  • 3 replies
  • 1 helpfuls

Resolved! Error while using 'history' attribute in Virtual agent API

Hi,While testing virtual agent API using postman, I'm getting errors in the system logs (listed below). These errors occur only when I add 'history' attribute in the request body. If I don't add the attribute then there was no error. Anyone faced sim...

Kamal17 by Kilo Sage
  • 1241 Views
  • 4 replies
  • 2 helpfuls

Resolved! Operational status explanation of choices

Please, I need an explanation of the choices of the 'operational_status' field of the 'cmdb_ci' table, i.e. in those cases a configuration item takes on the values shown below for the 'operational_status' field?OperationalNon-OperationalRepair in Pro...

FrancescoP by Tera Contributor
  • 16658 Views
  • 11 replies
  • 19 helpfuls