Dear Team,We are using ServiceNow Service Catalog API to order and submit HR cases for record producers. But, in one of the record producer is having attachments variable and it's mandatory to variable level. While, attachments are not asking for ma...
there is one catalog form in that we created one variable to attach the excel sheet on that catalog item after submitting the catalog form i need to create sc_tasks for those users which the data is available in the excel sheet like for one row one s...
i am trying to add an extra hour in time in time field but i face some problem .this is my code running on before update (function executeRule(current, previous /*null when async*/) { var gt = new GlideTime(current.u_customtime); var newTime...
Hi everyone,I'm working on customizing the Incident form and want to understand what out-of-the-box (OOTB) features ServiceNow provides for managing state transitions.Specifically, I’m looking for a way to control which state options appear based on ...
We are checking for the feasibility for cloning automation for sys_user and sys_user_grmember table. We also aim to exclude other user/accounts and to not clone deactivated users. Any approach for this or is this feasible?
HiI've a declarative related list action in workspace then after adding the record If i refresh then the added records are reflecting.I want after selecting the records once I click on add it should be auto refreshed and it should show the items.Than...
Description:I have a Knowledge Article that is in a Published state. As expected, once an article is published, all of its fields become read-only.I created a UI Action that updates a specific checkbox field on the article (e.g., sets it to true/fals...
Hi all,I want to hide asset workspace from specific groups. I tried using ACL for ux path but didn't get any success.Any happy would be highly appreciated, ThanksSu
I have to create a model using Regression Predictive Intelligence. i cannot able to create new solution definition form table but able to create record while entering into form view. And getting this error and c]annot find other variables.
Hi All,Is it possible to change the URL view dynamically when a user changes from Mobile to DesktopBasically, when user open one of the notification email redirection URL from Mobile user is navigated to this URL in mobile "https://myinstancename.ser...
I want to have the options like 'Open Incidents' and 'Closed Incidents' on the Incidents list view on the Service Portal.We have the widget 'Data Table from instance definition' on which I need the above options to filter the list. Please find the sc...
I have a custom (load by script) data source that uses REST calls to download data to populate an import set. Not all the fields in the import set table are populated by the REST data source The associated transform only maps the fields returned by ...
Hello, A excel sheet is sent through email which contains 100+ rows. I have a requirement where in I need to create request -> RITM -> task for each row of the sheet.I have create requests through cart functionality but not sure how to automate it fo...
Is it possible for me to utilize unicode (or any other method) to add a warning icon to an email subject that gets sent out from a workflow notification?
I would like to do a POC on the following use case. We get a lot of enhancement requests to update variable values across catalog items including delete and I was thinking it would be fantastic to have a record producer or other method to update va...
