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Resolved! Wasn't able to access developer instance

Hi, I no longer able to access my developer instance https://dev323734.service-now.com, it now says "connection is not private",   I also used this curl -I -k https://dev323734.service-now.com HTTP/1.0 302 Moved Temporarily Location: http://www.ser...

leifeiliser by Tera Contributor
  • 470 Views
  • 1 replies
  • 1 helpfuls

how to import CI contacts from spreadsheet

Hi,Pls assist me to create datasource to import data from spreadsheet. The spreadsheet contains CI name, CI class (use values like shown below),Group contact, Approver email address.Class display name        Class (use this value in the contact sprea...

User location keep changing, need assistance in investigating.

Hi Experts, I've a user who's location is changing in the system everyday, the user table is AD integrated. Below is the screenshot of the user record, data is hidden for security reasons. I would like to understand where should I investigate to reso...

Location Error Screenshot.jpg
saint by Tera Expert
  • 474 Views
  • 2 replies
  • 0 helpfuls

Resolved! Major Incident Duration field access

Hi, I am trying to access the value of the Duration field displayed on the Major Incident Workbench. Does anyone know what this field is named? 

MIM WB capture.PNG
tomlm13 by Tera Contributor
  • 1272 Views
  • 4 replies
  • 1 helpfuls

Change the view based on the field change for the New ticket

Hey Community, Out of curiosity, I wonder if it's possible to change the view for a new ticket based on a field change without reloading the form.For example: When creating a new ticket in incident, the form is in the "default view." If the category ...

Kaka_23 by Tera Contributor
  • 580 Views
  • 2 replies
  • 0 helpfuls

Resolved! What are the required roles for approvers?

I want to define an approval action in FlowDesigner.Do I need to have a user as a manager who can do the approval?I don't know what a manager is. Also, what role should the user who can do the approval have?

Koki by Tera Contributor
  • 13574 Views
  • 7 replies
  • 10 helpfuls

how to run cURL script from the Servicenow

I want to run the Crul code from the servicenow, please help me how to do it How to trigger cURL API details from Business Rule or any other server-side scriptEX : This is the sample APIcurl "https://dev12234553.service-now.com/api/now/table/incident...

hemanth40 by Tera Contributor
  • 997 Views
  • 4 replies
  • 1 helpfuls