Received error after submitting a Change that was Copied

Syn Core
Tera Contributor

I have created some new roles for Change, the issue that I am having is with the Copy Change. After selecting the Copy Change it opens the new record and that part works. Once I fill out the copied change, I get an error on the screen "Security restricted when invoking processor".

One thing that I noticed is that even though I get the error, the ticket does still submit. Am I missing something?

I have attached a image of the error.

6 REPLIES 6

Thank you for the link, I found the Processor for CopyChangeRelatedList but the link does not help me to understand why this is occurring or where to fix it.

 

Cironside
Tera Contributor

Hi Syn,

 

Did you find a solution to this problem? I'm now experiencing the same issue.

 

Thanks