Received instance activity warning in the middle of upgrading the instance

Eric Jones · ‎12-22-2025

My PDI dev284484 has been in the midst of an upgrade. And today, I received a PDI inactivity warning.

It seems as though this upgrade is stuck in progress (it has been several days), is the only remedy to release it and request a new one?

Dr Atul G- LNG · ‎12-22-2025

Hi @Eric Jones

Yes mate, there’s no other choice. The reason is that PDI doesn’t come with support, so no one can help here. It’s better to release this and get a new instance.

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Dr Atul G- LNG · ‎12-22-2025

Hi @Eric Jones

Yes mate, there’s no other choice. The reason is that PDI doesn’t come with support, so no one can help here. It’s better to release this and get a new instance.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************