Recent Chrome update broke ServiceNow's text highlighting

[bill_dev]

With the recent Chrome update to Version 131.0.6778.70 (Official Build) (64-bit), the texts and fields in ServiceNow suddenly cannot be highlighted. CTRL+A then copy then paste still works but highlighting texts using mouse or Shift + directional arrow does not work. I'll be submitting a ticket to HI but just starting this thread in case somebody has an insight to this.

[Dominique G]

Brave Version 1.73.91 Chromium: 131.0.6778.85 (Build officiel) (64 bits)

[Peter W1]

We are having the same issue too. Vancouver patch 10 hotfix 2. It was working fine in 130.0.6723.117 (Official Build) (64-bit). I then upgraded to 131.0.6778.70 (Official Build) (64-bit) and it broke highlighting. Our support reps use highlight/copy/paste a lot within ServiceNow as they work on tickets so this is an issue for us. Current workaround for us is to use Edge.

If you do get a response from support, could you post what the resolution is?

[bill_dev]

SN has responded: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1638823

There is a workaround to import a UI script to fix it.

[snowman11]

This fixed my issue with unable to highlight a text field and copy in a record but didn't fix the ability to copy text in my dashboard in Chrome. Created case with SN.

[snowman11]

As a workaround, I found triple-LEFT-click the line you want to copy and although it doesn't highlight will copy the text.