Recent Chrome update broke ServiceNow's text highlighting

bill_dev
Mega Guru

With the recent Chrome update to Version 131.0.6778.70 (Official Build) (64-bit), the texts and fields in ServiceNow suddenly cannot be highlighted. CTRL+A then copy then paste still works but highlighting texts using mouse or Shift + directional arrow does not work. I'll be submitting a ticket to HI but just starting this thread in case somebody has an insight to this.

40 REPLIES 40

Community Alums
Not applicable

Patch 9 for Washington, DC came out last week (at least for GCC instances).  We confirmed that this patch, and removing the previous workaround UI, addressed the problem for us with all Chromium tools.