Recently I noticed PDI's goes offline frequently. Is there any solution to this.

Prasant Kumar 1 · 4 hours ago

Hi Community,

Recently I noticed the PDIs are going offline frequently with an upgrade message on developer portal. My self released 3 PDI instances in last 14 days. Is there any solution do anyone have? my recent PDI has also gone offline since yesterday.

Best Regards,

Prasant Kumar Sahu

Ankur Bawiskar · 4 hours ago

@Prasant Kumar 1

No solution for this

PDIs don't come with any support from ServiceNow

So the only option currently is to wait

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader

Dr Atul - LNG · 4 hours ago

No solution, mate. Patience is the only key here. @Prasant Kumar 1

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Tanushree Maiti · 34m ago

Hi @Prasant Kumar 1

There is no solution on it.

ServiceNow does not offer direct technical support for PDI and persistent offline issues are currently part of known infrastructure and maintenance disruptions.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti