Record Producer and HTML variables

[midsummerbreeze]

Looking for guidance on how to accomplish a specific task using a record producer.

There is an HTML variable that is available on a record producer that can be used for advanced formatting of that variable. I would like to add additional formatting to a text area within a record producer so that the character count is displayed when the user types in that field since I want to impose a character limit. I can do this in a regular HTML form but I am not having much success implementing that in an HTML record producer variable. Should I be using a different record producer variable to get this to work? I've tried HTML and Multi Line text but there is no option to enter javascript code in a Multi Line text variable.

Solo

[Adam Lankford]

Solo,

How are customers accessing this record producer?   Do you have the Service Portal enabled or are you using the default Service Catalog/CMS?

Depending on your answer, you may need to create a widget (portal) or an UI page (default catalog / CMS) to accomplish this type of functionality.

If you are just wanting to validate the character count of a field, it would be much easier to write a client script.   I don't know that a client script would be able to display how many characters were used, but it may be worth researching.