Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Record producer approval

akin9
Tera Contributor

Hello Experts,

We have created a record producer to create a new application service.

As of now If user submit a request new application service will create.

we have created a workflow but not working , dont know how to achieve it.

Table - "cmdb_ci_service_discovered"

Approval group - "SN_New_Management"

 

Requirment

1. we want to add Group approvals on that request after approval only new record needs to be created.

 

kindly support to achieve!

 

33 REPLIES 33

Hi @Ankur Bawiskar ,

I have checked the logs , but not able to fix from my side.

 

Hello @akin9 ,

The method you are following will only give you results once the record is created and not before it.

If my answer solved your issue, please mark my answer as Correct & Helpful based on the Impact

Best Regards,
Nayan Dhamane
ServiceNow Community Rising Star 2023.

Hi @Nayan Dhamane ,

Can you pls provide me suggestion to achieve it?.

@akin9 

please share the script where you have added the logs

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar 

PFA