Record producer approval
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07-31-2023 01:11 AM
Hello Experts,
We have created a record producer to create a new application service.
As of now If user submit a request new application service will create.
we have created a workflow but not working , dont know how to achieve it.
Table - "cmdb_ci_service_discovered"
Approval group - "SN_New_Management"
Requirment
1. we want to add Group approvals on that request after approval only new record needs to be created.
kindly support to achieve!
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07-31-2023 05:58 AM
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07-31-2023 06:07 AM
Hello @akin9 ,
The method you are following will only give you results once the record is created and not before it.
Best Regards,
Nayan Dhamane
ServiceNow Community Rising Star 2023.
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07-31-2023 10:24 PM
Hi @Nayan Dhamane ,
Can you pls provide me suggestion to achieve it?.
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07-31-2023 06:11 AM
please share the script where you have added the logs
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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07-31-2023 06:34 AM
