Record Producer (from scoped application) not opening in Service Portal.

[Rajini2]

I built a scoped application and a record producer that will be an intake form. It works fine in legacy view.

But, when I tried to open the same record producer from my Service Portal widget (global), it is giving errors like below.

<div class="col-sm-6 col-md-3">
    <span class="ng-scope">
      <div class="ng-scope" widget="widget">
        <div class="iconLink">
          <a ng-href="?id=sc_cat_item&amp;sys_id=ebfc7e7c97a5ad1088f177500153af4e&amp;sysparm_category=e15706fc0a0a0aa7007fc21e1ab70c2f" target="" href="?id=sc_cat_item&amp;sys_id=ebfc7e7c97a5ad1088f177500153af4e&amp;sysparm_category=e15706fc0a0a0aa7007fc21e1ab70c2f">          
            <div class="c-tooltip">
              <img src="sp-home-privacy-security.png" width="60" height="60"/>
              <h2 class="iconLinkText">Cybersecurity/Privacy</h2>
              <div class="c-tooltiptext">Report a Cybersecurity or Privacy Incident.</div>
            </div>
          </a>
        </div>
      </div>
    </span>
  </div>

I am dealing with the scoped application first time, no idea how to fix this.  

[Shreya Wani]

Hi @Rajini2,

Try this code.

<div class="col-sm-6 col-md-3">
    <span class="ng-scope">
      <div class="ng-scope" widget="widget">
        <div class="iconLink" ng-init="myRP = '?id=sc_cat_item&amp;sys_id=ebfc7e7c97a5ad1088f177500153af4e&amp;sysparm_category=e15706fc0a0a0aa7007fc21e1ab70c2f'">
<a ng-href="{{myRP}}">Record Producer</a>   
            <div class="c-tooltip">
              <img src="sp-home-privacy-security.png" width="60" height="60"/>
              <h2 class="iconLinkText">Cybersecurity/Privacy</h2>
              <div class="c-tooltiptext">Report a Cybersecurity or Privacy Incident.</div>
            </div>
          </a>
        </div>
      </div>
    </span>
  </div>

If you feel that I have assisted you in any manner, please mark my comment as helpful/correct.

Thanks,

Shreya

[Rajini2]

Shreya, I tried. Same Error.

But I did not see the error in UTAH. So I am good with that. Thanks for your help.

[Markus Kraus · Accepted solution]

Looks like you're using a cloned widget. There is no OOTB Widget with the SysID 

17258e4797c7895088f177500153afda.

The out of the box catalog item widget has no issue with scoped record producers.