Record Producer how to put a Downloadable .pdf file

[F_bio Santos]

Hi everyone, Im having trouble finding a way to put a download link for a .pdf in a record producer, I dont know if it is possible without using a third party (mediafire, mega ...). Is there any way of doing this using the ServiceNow resources?

Example of what I wanted to do:

Click here to download the (Document name) - (Download link) 

[Anurag Tripathi]

I got it. 

1) Upload the attachment to the record producer.

2) Open sys_attachment.LIST and find the attachment you just uploaded in step 1

3) Right click on the attachment and copy URL as shown below

This is the link you can add on the record producer description, clicking this will download the attachment.

[F_bio Santos]

I'll try this @Anurag Tripathi 

[F_bio Santos]

Hi @Anurag Tripathi it worked the problem is that the link that it gives is a "backend" link wich the client would not have a login to enter and download it

[Anurag Tripathi]

Hey,

Then you need some external link in your company network that all users will have access to. It has to be out of servicenow.

[F_bio Santos]

Hey,

Yup that's what we ended up doing, we where trying to do it with a ServiceNow resource but we cloudnt find a way to do it.