Recurring outages cannot be displayed

Lili12
Tera Contributor

Hello everybody,

I need a solution to map recurring maintenance windows of the CI on the outage table. Meybe has somebody a good idea. 
Use Case:
Server xy is shut down every day at 18:00 and started up at 08:00. Current procedure:
1. open outage table cmdb_ci_outage and create a record
2. select CI, enter start and end date of the outage (type Planned Maintenance)

Unfortunately, I cannot enter recurring outages here or I cannot show that this server has an outage every day from 18:00 to 08:00.

How can this use case be mapped?

Thanks for your support

1 REPLY 1

IamAmolB
Tera Guru

Hi @Lili12 ,

 

1. Create a scheduled job and schedule this for everyday 

2. In script section : Write a script to populate the mandatory fields you need to write a GlideRecord for this which will create a record every day in cmdb_ci_outage table.

 

This might solve your issue.

 

Let me know if you find this information useful

 

Regards,

Amol Bavaskar

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