Recurring outages cannot be displayed
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11-14-2024 10:44 AM
Hello everybody,
I need a solution to map recurring maintenance windows of the CI on the outage table. Meybe has somebody a good idea.
Use Case:
Server xy is shut down every day at 18:00 and started up at 08:00. Current procedure:
1. open outage table cmdb_ci_outage and create a record
2. select CI, enter start and end date of the outage (type Planned Maintenance)
Unfortunately, I cannot enter recurring outages here or I cannot show that this server has an outage every day from 18:00 to 08:00.
How can this use case be mapped?
Thanks for your support
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11-14-2024 01:15 PM
Hi @Lili12 ,
1. Create a scheduled job and schedule this for everyday
2. In script section : Write a script to populate the mandatory fields you need to write a GlideRecord for this which will create a record every day in cmdb_ci_outage table.
This might solve your issue.
Let me know if you find this information useful
Regards,
Amol Bavaskar
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