Redirect/Remain on the same page after update

[Sandhya23]

Hi All,

Here is the scenario: 

1. Open the problem record to be updated

2. Open the incident record (for some random reason)

3. Update the problem record which would give me the expected error message.

4. The error message is expected to be on the problem record itself but it is opening on the incident record which I previously opened.

How can I make sure that the error message is shown in the problem record and not the other record? 

I can not use the SetRedirectURL method here as it is a Business Rule on the background which is giving the error. How can I achieve this?

[mirahsan2]

Nothing against the employees in this thread, most design setups come from executive level on down, I get that. But this has been a servicenow quirk for years and years, ugh