Redirect to External website from the Service Portal Logout?

[Ashirav]

On My Service Portal, there is a Header having a logout button.

The task is that when the logout button is clicked I should be redirected to att.mysupportaccess.com.

What should I enter in the "Redirect to The specified URL" box?

 

 

Doing what I did above lands me to internal page and not an external page, i.e. it always uses the instance name "ncrsmadev.service-now.com" as prefix, meaning it is not redirecting externally, just internally:

If I am supposed to write a BR then how can I configure it with this here?

[Ashirav]

Hi Barry,

Thanks for your reply. I have got the answer. The issue was only in removing "/" and adding "https://". It looks like this now:

I am using Madrid upgrade, and Yes you are right, I am using the Menu Header as the base, the page looks very basic and boring:-

[Barrilito van D]

Ok good to hear, so my answer WAS correct after all? 🙂  Couldn't imagen that it would not work. Allways good to share the screendumps, so that we can see you realy typed in what we suggested 🙂 Good that it works and is solved!

[Ashirav]

The window. stuff was not working, after removing that it worked.