Can I enable email notifications from my dev instance?

Todd O
Tera Guru

Is there any way to enable the sending of emails from my dev instance?

1 ACCEPTED SOLUTION

Kindly also check the scope you are in.


Might be the scope in not global and that may be the reason page is read only for you


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13 REPLIES 13

Jamsta1912
Tera Guru

Hi Todd,



Yes go to 'Email' under the 'System Properites' menu. You will see a checkbox on the properties page 'Enable email sending (SMTP)'.



Before doing that, look for the property with this label, on the same page:


'Email address to which all emails will be sent. Used for non-production systems for testing purposes.'



So, this allows you to send ALL emails to a dummy email address of your choosing, for testing. Otherwise, you may find real customers get inundated with emails from you Dev system, which will cause much confusion.



Or, if you need to test a notification to a REAL email address, you can leave that field empty but first make sure you have set as inactive all scheduled reports and all email notifications other than the specific one(s) you want to test.



Jamie.


Hi Jamie,


Yes, that page was the first thing I originally tried but, the problem is the page is entirely READ-ONLY. I'm using a free Developer's instance of SN.   Does SN completely disallow turning on email notifications on free "Dev" instances?   Maybe I'll have to cough up the money to purchase my own instance instead of free? Thank you.


Todd


Kindly also check the scope you are in.


Might be the scope in not global and that may be the reason page is read only for you


Deepak,


You nailed the correct answer!   Yes, I was working in my own applications - NOT Global. I changed it to Global and I was able to add a test email address in the System Email properties.   Now, I'd like to test and verify that, when doing things in my custom application, it will still send test emails. But, you at least go me further. Thank you!


Todd