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Redirect to Service portal from Workspace

Venkata Sunil K
Tera Contributor

‎10-10-2022 05:34 AM

Hi team,

I have a requirement as below.

When the user click on workspace Icon it should be redirect to Service portal page(/sp). 

Please guide me how can I achieve this.

 

Thanks!

 

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4 REPLIES 4

Community Alums
Not applicable

‎10-10-2022 05:41 AM

Hi @Venkata Sunil K ,

This video in this thread should help you : 

https://www.servicenow.com/community/now-platform-blog/servicenow-agent-workspace-redirect-to-a-url-...

 

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Venkata Sunil K
Tera Contributor
In response to Community Alums

‎10-10-2022 05:54 AM - edited ‎10-10-2022 10:22 AM

Hi Sandeep, thanks for your reply.

I watched the video which was shared by you. In that redirect is happening from workspace page level. 

I need the redirection from workspace header icon.

VenkataSunilK_0-1665406465550.png

@Ankur Bawiskar could you please suggest on this thread, do we have any feasibility. 

Thanks!!

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Community Alums
Not applicable
In response to Venkata Sunil K

‎10-10-2022 10:01 AM

That's the idea which i have shared which is a possibility!!

By clicking on the header icon, i don't think you can redirect to portal @Venkata Sunil K 

 

Srilakshmich
Tera Contributor

‎10-05-2023 11:14 PM

Hi @Venkata Sunil K 

Have you find the solution on how to redirect to specific URL when clicked on banner header logo in workspace. Please share the solution if you have. I too have the same requirement.

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