Redirect URL from dropdown.

[Brian Lancaster]

Hello All,

There was a page created outside of service now.   We want to make it so that if someone picks something specific from a drop down it redirects to our internal internet site.   Is there anyway to do this?

[Brian Lancaster · Accepted solution]

Found my own answer.   Looks like I just need a client script for on change and look for when the variables changes.

function onChange(control, oldValue, newValue, isLoading) {

  if (!isLoading) {

  var reqType = g_form.getValue('request');

  if (reqType == 'Redirect URL') {

  window.open("http://www.google.com");

  window.location = 'home.do';

  }

  }

}

[GChanner]

Hi Brian

I used the mentioned onChange script but without success

Requirements:

If variable (what_would_you_like_to_do) selection changes to 'Create New Catalog Item' then redirect to https://mhsdev.service-now.com/sp?id=sc_cat_item&sys_id=70651f5c1b55141027a8620bbc4bcb92

=====Here is the onChange script I am using=====

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

//Type appropriate comment here, and begin script below
if (newValue == 'Create New Catalog Item'){
var redirectURL = 'https://mhsdev.service-now.com/sp?id=sc_cat_item&sys_id=70651f5c1b55141027a8620bbc4bcb92';
top.window.location = redirectURL ;
}
}

see attachment for screenshot

[Mike Patel]

try

function onChange(control, oldValue, newValue, isLoading) {
    if (isLoading || newValue == '') {
        return;
    }

    //Type appropriate comment here, and begin script below
    if (newValue == 'Create New Catalog Item') {
        top.window.setTimeout(fun2);
    }

    function fun2() {
        top.window.location = "https://mhsdev.service-now.com/sp?id=sc_cat_item&sys_id=70651f5c1b55141027a8620bbc4bcb92";
    }
}

[GChanner]

Thanks Mike but earlier I did try that same script to no success.