Redirect URL from dropdown.

Brian Lancaster · ‎12-11-2014

Hello All,

There was a page created outside of service now. We want to make it so that if someone picks something specific from a drop down it redirects to our internal internet site. Is there anyway to do this?

Brian Lancaster · ‎12-12-2014

Found my own answer. Looks like I just need a client script for on change and look for when the variables changes.

function onChange(control, oldValue, newValue, isLoading) {

if (!isLoading) {

var reqType = g_form.getValue('request');

if (reqType == 'Redirect URL') {

window.open("http://www.google.com");

window.location = 'home.do';

}

View solution in original post

Mike Patel · ‎06-05-2020

right before

if (newValue == 'Create New Catalog Item') {

add

alert(newValue);

Community Alums · ‎08-18-2023

Hi @Brian Lancaster ,

I hope you are doing well. We used to be in touch with ATF. You helped me multiple times. Thank you. I got the exact requirements as you and it is not working or me. Kindly help.

I am creating a dropdown with URLs. But when I select the URL option, it is not opening the window associated. Alert is working correctly, but not the URL. It is our internal URL. Kindly help.

Regards

Suman P.

Brian Lancaster · ‎08-21-2023

Add Isolate script to the list layout of your client scripts. Make sur this is set to false.

Community Alums · ‎08-28-2023

Thank you @Brian Lancaster

Shriram Joshi · 3 weeks ago

Hi @Brian Lancaster - I have achieved the requirement with your post thank you so much for that.

I want to achieve another thing is to skip below pop-up for better user experiences on the portal. I tried to clear the field as well, but it did not work, do you have any idea on this?

BR,
Shriram Joshi

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