Help with table utility

[Virendra Dwived]

Hi Everyone,

I am working on table utility in virtual agent designer. I want to display some records based on condition. I want three fields in table 

1. Name - String

2. Description - String

3. QR Code - URL ( URL is of qr code)

4. Status - Active

so, three fields name, description and status are working fine they are displaying record. But QR Code field is coming blank. What I can do so that table displays QR Code.

Or there is another method which is HTML utility in VA designer. Can I achieve above task with HTML utility. If yes please provide me some example. 

Thanks in advance

[Ankur Bawiskar · Accepted solution]

@Virendra Dwived 

okay it's not showing as clickable link?

you might have to use scripted response, check this link

Render html links in Virtual Agent Table response (scripted) 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Virendra Dwived 

QR code field contains URL?

how it shows currently?

[Virendra Dwived]

Hi @Ankur Bawiskar 

It is coming as text, Like other three fields.

for example of URL of QR Code is - https://xyz

then it is displaying same thing as text .

My requirement is to display list of records with above four fields name , description , QR code and status from custom table if condition is met. As their could be multiple records that's why I am not using look up utility and in place of that I am using table utility.

Thanks in advance

Thanks in advance

[Ankur Bawiskar · Accepted solution]

@Virendra Dwived 

okay it's not showing as clickable link?

you might have to use scripted response, check this link

Render html links in Virtual Agent Table response (scripted) 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Virendra Dwived]

Hi @Ankur Bawiskar 

Is there another way to achieve my requirement.

My requirement is to display list of records with above four fields name , description , QR code and status from custom table if condition is met. As their could be multiple records that's why I am not using look up utility and in place of that I am using table utility.

Thanks