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02-12-2025 07:54 AM
Hi ServiceNow experts, I need help in removing some modules on the list section of SOW.
I need to only retain these 4 that are highlighted. And this filter should only be specific to one group.
When they access SOW they only need to see these 4 modules.
May you please help on how I can execute this? Thank you.
Solved! Go to Solution.
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02-16-2025 10:45 PM
then create a Copy of LIST-SNC
Then add a Audience and mention the role to it (role which is present for that group)
Then link the above List copy variant with Audience
Then add your required List categories 1 by 1
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-12-2025 08:02 AM
those non highlighted ones are UX List Categories -> sys_ux_list_category -> make them active false
Under those there are UX List -> sys_ux_list
You can ensure you give correct audience to those list which you highlighted
Configuring Lists in Configurable Workspace
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-12-2025 08:06 AM
If I make those non highlighted as inactive, then it will be inactive for others as well right? What I want is for it to be hidden to a specific group so that only those highlighted will be shown once they go to SOW.
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02-12-2025 08:26 AM
Please help...
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02-16-2025 10:45 PM
then create a Copy of LIST-SNC
Then add a Audience and mention the role to it (role which is present for that group)
Then link the above List copy variant with Audience
Then add your required List categories 1 by 1
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader