Reference field display value incorrect, but the arguments in it's correlated pop-up ARE correct

jonathanecklund
Kilo Explorer

Hello,

I've got a problem where my reference field is not properly displaying search results on the form where it is used.   If I type in a name that i know exists in the table, the field will turn red, indicating that no match has been found.   When I expand the pop-up by clicking on the magnifying glass, the exact search string that showed no matches on the form DOES successfully show the matched records- if one is selected, it then properly fills the field and the subsequent fields on my form:
reference field error.JPG
Beyond that, the search results seem to not be correlated to the value that is entered into the field, either.   Only entries of A, B, C, D, E or F will return any results at all, and often return results that do not include those letters.

This is a basic reference field with only a simple (active = true) reference qual.   I've checked the one client script that populates the two subsequent fields, and it's not related to that, either. Any ideas?

8 REPLIES 8

Inactive_Us1474
Giga Guru

Try using full approval name and then check.


Full approval name doesn't match at all. Neither does a first name match.





Check if there are any ref_ac_display_value attribute set to false by configuring the reference field.



Thanks


Akhil


Hit Like/helpful/correct, if applicable.


There is no ref_ac_display_value attribute set on the reference field. Should I add one, and explicitly make it true?