Reference fields, lookup not working

[SC4]

Hi. Didn't change a thing, it was working as intended. The field on the form that references the sys_user table stopped working. I click on the magnifying glass and it doesnt open the user list. The only thing I did was to create a Wizard. I have no idea. Checked the form, table, fields, etc.

Thanks.

[Chalan B L]

Can you paste the field reference qualifier and the field n the form.

Also check if any script is running mostly onChange script ??

Regards,

Chalan

[Alberto Consonn]

Hi,

have a look at the Workround suggested in the article below, it might be useful for fix your issue:

https://hi.service-now.com/kb_view.do?sysparm_article=KB0598666

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[Karthik Reddy T]

Hi SMPC,

If possible can you please share the screenshot.

Thanks and Regards,

Karthik Reddy T.

Community MVP 2017.

[SC4]

I just click here

and it does not open.