Reference fields, lookup not working

SC4
Tera Expert

Hi. Didn't change a thing, it was working as intended. The field on the form that references the sys_user table stopped working. I click on the magnifying glass and it doesnt open the user list. The only thing I did was to create a Wizard. I have no idea. Checked the form, table, fields, etc.

 

Thanks.

11 REPLIES 11

Can you please check is there any pop up blocking in the your browser.

May i know which browser using?

 

Karthik Reddy T.
ServiceNow Commnunity MVP -2018 class.

I tried all browsers. This field is also not working

 

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Alberto Consonn
ServiceNow Employee
ServiceNow Employee

Try to type cache.do and test again.

Cheers

Alberto

Did you check is there any popup blocking in the Browser?

Sometimes that popup block will cause the issue.

 

 

Karthik Reddy T.
ServiceNow Commnunity MVP -2018 class.

Sharique Azim
Mega Sage

can you confirm if the form has completed loading.

 

Last time we had a P1 ticket, when there was an on submit catalog client script working on ritm level.

 

The other fields like reference/glide list /related list or hidden fields would not work correctly.