Reference fields, lookup not working
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01-07-2019 05:26 AM
Hi. Didn't change a thing, it was working as intended. The field on the form that references the sys_user table stopped working. I click on the magnifying glass and it doesnt open the user list. The only thing I did was to create a Wizard. I have no idea. Checked the form, table, fields, etc.
Thanks.

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01-07-2019 06:10 AM
Can you please check is there any pop up blocking in the your browser.
May i know which browser using?
ServiceNow Commnunity MVP -2018 class.
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01-07-2019 06:24 AM

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01-07-2019 06:27 AM
Try to type cache.do and test again.
Cheers
Alberto

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01-07-2019 06:27 AM
Did you check is there any popup blocking in the Browser?
Sometimes that popup block will cause the issue.
ServiceNow Commnunity MVP -2018 class.
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01-07-2019 06:32 AM
can you confirm if the form has completed loading.
Last time we had a P1 ticket, when there was an on submit catalog client script working on ritm level.
The other fields like reference/glide list /related list or hidden fields would not work correctly.