Reference Icon Not Displaying

[pwright137]

I'm having an issue with the reference icon not showing on a record. I verified that the glide.ui.reference.readonly.clickthrough in the sys_properties table is set to true. The puzzling thing is two fields are on the form that reference the same table(user) and one has the icon and the other doesn't.
See attached shot.

The other puzzling thing is, as an admin, the reference icons show up just fine for both fields. It is with the non-admins I am having this issue.

Any ideas would be appreciated.

Phil Wright
CompuCom Systems

[Aaron40]

Hi Phil,

If you have two reference fields for the same table on the form where the icon appears on one of the fields but not the other, that pretty much removes the possibility it's a security issue.

Can you do a test and add a third reference field for the same table on the form and see if that icon appears? That'll let us know if the issue is specific to that particular field or if it's a bug with the form.

[CapaJC]

Are both fields on the same table as the form? Or is the bad one dot-walked?

Does the one not honoring the glide.ui.reference.readonly.clickthrough property perchance have a Dictionary attribute overriding it?

[adiddigi]

Taking a guess in the dark, there must be a client script which hides this icon for non-admins. Did you check the client script/ UI policy?

[sindhuja2]

Hi,

was this issue resolved/root cause known.

if yes please share , i too face this issue, i see this for all the roles including the admins..

Thanks in advance