How can I create a reference field on a table just to display all characters in front of a dash

[beycos]

Hello,

I have a table where the "Display name" is automatically shown as "name - company - environment", and the Display field is set to true. I do not want to change this configuration.

However, I am using this table as a reference field on another table (X), and the reference field also shows "name - company - environment". For this specific reference field, I would like to display only the "name" part (the text before the first dash).

How can I achieve this in ServiceNow?

Is it possible to do this with a client script?

Thank you in advance for any help.

Regards,

Beyza

[Ankur Bawiskar]

@beycos 

not possible directly.

But try to use client script and try to use DOM manipulation and see if you can hide the other part.

Note: DOM manipulation is not recommended

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[Ankur Bawiskar]

@beycos 

Hope you are doing good.

Did my reply answer your question?

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[beycos]

Hello Ankur, 

Thank you for your response. Could you please let me know is there any alternative way to achieve this?? 

Thanks and Regards

Beyza 

[Ankur Bawiskar]

@beycos 

not possible as already mentioned yesterday.

Please inform your customer about this OOTB behavior for reference fields.

it's more of user training to the end users

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