Reference Qual on choice list
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08-07-2011 11:01 PM
Hi,
On incident table have a choice list field,need to restrict some of the values appearing in this field.
Was planning to achieve this using a reference qualifier - http://wiki.service-now.com/index.php?title=Reference_Qualifiers#Qualifiers_Based_on_Choice_List_Val...
But not able to see the 'Reference Qual' field when i do Personalize Dictionary on field. (Please see the attachment for details)
Can you please suggest how can i have Reference Qualifier on choice list.
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08-08-2011 05:05 AM
Reference qualifiers only work with reference fields. If you want to limit the selections in a choice list you can set the choice list up as a dependent field and make each choice dependent on the value of another field. If that doesn't work for you then you can use one of the 'g_form.removeOption' or 'g_form.addOption' methods described on the client script wiki to manually add and remove options as other values on your form changes.
The best option if you really need reference qualifier-type functionality is to use a reference field.
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08-09-2011 12:03 AM
Thanks Mark.
Maybe the wiki notes (link provided above) need to be changed that suggest reference qual can be added to choice list
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08-09-2011 05:01 AM
Maybe, but I think they're okay. What the notes say is that a reference field can be made dependent on a choice field with a reference qualifier, not the other way around. I'll leave it to the doc team to determine whether or not a change needs to be made, but at least you've got the understanding now.
