Reference qualifier in CI field of incident form

BALAJI K R
Tera Expert

Hi,

 

javascript: ['incident', 'problem'].indexOf(current.sys_class_name + '') == -1? '' : 'operational_statusNOT IN' + new OpsStatusFilter('cmdb_ci').by('CreateTask').join()

 

I have a though time understanding this Advanced reference qualifier. Please be kind enough to explain to me what this means.

 

Thank you.

1 REPLY 1

Anil Lande
Kilo Patron

Hi,

If the CI field is on Incident or problem form the show the CI's based on the filter condition mentioned in your script include 'OpsStatusFilter' and Function 'by'.

If the CI field is not from Incident or problem form then show all CI for selection.

 

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Thanks
Anil Lande