reference qualifier issue

[Madhusagar Pal1]

The requirement is based on the portfolio value digital product values need to show in the form.

The portfolio is dot walked from Product Group.

For example: a Portfolio belongs to “vision”, and related digital product values need to be shown to select.

Digital product and Product Group both are reference fields in the form.

I tried the below approach.

Create an onChange Client script on the Product Group field.

From the above client script passing product group sys_id to script include.

Tried the above script in the background script by passing hardcode sys_id to the product group, and I am getting a result.

But I used the same script I called in dictionary override it is not working.

When I click on the magnifier icon on the form, I can all the records from the base class cmdb_ci_service.

Thanks & regards,

[Anil Lande]

Hi,

In your client script you are using GlideAjax with getXMLAnswer.

So in your callback function you can simply write

var answer = response;  // this should resolve your issue.

[Ankur Bawiskar]

@Madhusagar Pal1 

in your script include update this line which is the last line

return 'sys_idIN' + result;

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Madhusagar Pal1 

you are using same script include from client + server, so you will have to modify the line which accepts taxo

to filter from dictionary override you are not sending any group value as function parameter, you need to pass that so that filtering works fine

[Madhusagar Pal1]

Hi Ankur

Thanks for your response , could you please let me know to pass the parameter from client script to script include.