Reference Qualifier on Lookup Select Box Variable

Blair5 · ‎03-02-2015

I've been looking through the WIKI/community and it seems like there is a bug with reference qualifiers on Lookup Select box variables. Does anyone know if there is a work around besides making the field a reference variable?

I have 3 variables on a form -- each dependent on the last. The first is a lookup select box and I'd like the second to be a lookup select box with a reference qualifier because setting it as a reference variable gives the same information as the third variable. I've tried only showing the columns I want (with attributes), but it still shows too much.

Is there another angle I can take? Building the list with a script? I only want to show unique values. Any ideas/help would be greatly appreciated because I think I've exhausted all the options I can think of. Thanks!

Kalaiarasan Pus · ‎03-03-2015

Seems like we all have been trolled here Look up select supports reference qualifier but it's not simple as reference field..

Check the wiki page

http://wiki.servicenow.com/index.php?title=Variable_Types#Lookup_Select_Box

We need to use 'ref_qual_elements' attribute to get the updated reference working..

I am able to do the dynamic thing working after adding the attribute...

Sample demo:

Create 2 lookup select variable called 'located_at' and 'user' referring location and user table respectively.

Idea here is to display the user depending on the location selected...

In the user variable, define reference qual as javascript: 'location='+current.variables.located_at; and variable attribute as ref_qual_elements=located_at

This will make the variable to use the updated reference. Try this out and let me know if this works for you as well.

Note: I tried on Fuji instance.

View solution in original post

SC10 · ‎06-07-2016

Much thanks Kalai, I am trying different angles to get this working but must be missing something.

My two fields, are coming from different tables, but they have relationships to each other (Department table, and a new Division table. A division will always have a dependant relationship to a Department).

SC10 · ‎06-09-2016

Good day,

Have you had a chance to get this setup on the demo site?

Thanks

chitra11 · ‎11-24-2016

Hi,

If we change location will the user data will be chnaged based ont the location everytime or we have to use client script for that

johnram · ‎09-21-2017

The ServiceNow Wiki content is no longer supported. Updated information about this topic is located here: Types of Service Catalog Variables

Visit http://docs.servicenow.com for the latest product documentation

lincolnermonai1 · ‎05-13-2019

Thank you, you help me.