Reference variables that are inside of a variable set in a workflow

dbrennan · ‎07-27-2017

Hey everyone,

I have a variables set that I created that contains multiple variables such as name, email, role, etc.

This is for a catalog item that on-boards new users to an app we use for project development. This catalog item runs a WF that calls an api to add new users to the app. The issue I am running into is that I cannot reference the variables I need inside of the variable set using the normal current.variables.name_of_variable.

Is there a special way you have to follow in order to properly reference variables that are contained inside of a variable set?

Due to specific policies my org has set in place for developing on their ServiceNow instance, I cannot put in bulk requests items on a single request any other way that through the use of a variable set which is why I have to figure out a way to do it this way.

Any help would be much appreciated!

Thanks,

Devlin

SanjivMeher · ‎07-27-2017

Hi Devlin,

Did you try current.variable_pool.variable_name? Usually current.variables works for variable set. But you can also access a variable set value using variable_pool.

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dbrennan · ‎07-28-2017

you are right Sanjiv you can reference variable sets via current.variables.name_of_variable. I actually misunderstood myself what I was trying to reference so I am moving this to a new thread here.