Remove error messages from Service Portal Header Menu

[jlance74]

I have created a customised Header Menu that redirects to a customised ticket page when I click on the 'View all requests' link in the requests dropdown menu.

 The redirect works but I am seeing the following error messages.

Does anyone know where I can go to fix these errors so that they do not appear when I select the 'View all requests' link?

[Sagar Pagar]

Hi,

As you customised Header Menu that redirects to a customized ticket page. When you click on the "View all requests" link in the requests drop-down menu. you see that error. Try to open "inspect element" using F12 key. and in "Console" check for which script or customization this type of error s there.

Regards,

Sagar Pagar

[DScroggins]

Hi. The error is telling you that your widget 'EA My Requests' is referencing an invalid table name (ea_sc_request) on line 5 of the server code. Go to the widget and correct the code there. Hope this helps.

[Vikas-Malhotra]

Hi,

Please check the table name in your widget's server script. It seems that ea_sc_request is an invalid table name.

If you are using OOTB Service Catalog tables, then the table name should be sc_request.

Please mark correct or helpful if in case it answers your query.

Thanks!

Vikas