Reg: Standard Ticket header widget

[Talya]

Hi All,

We have configured few fields to be displayed on standard Ticket header widget.

But we want the field configuration item to autoexpand (high-lighted field in the below screenshot).

Please suggest , how to achieve this.

Thanks,

Talya

[Talya]

@Pooja_Patil , Need to customize widget header to auto expand fields. Can you suggest here.

[Pooja_Patil]

Looks like you have customized Standard Ticket Header widget.

It is header-text class in css that is driving this behavior, this class is also used in multiple places so you have to be careful what change you are making to auto expand fields. If you remove overflow and text-overflow, field will expand horizontally, that will create problems of text overflowing outside the parent div or it may overlap other fields. You will also have to make sure the tooltip is positioned correctly.

Even though the text overflow is hidden and shows ellipsis (...) you will see that tooltip shows entire text.

If you still want to expand the field I would suggest to add css to expand the parent div vertically to address issues mentioned above.

[Talya]

@Pooja_Patil Thank you for sharing all these details 🙂