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Regarding Service Cataloge

Community Alums
Not applicable

Hello Team,

 

I have one requirement where we have Variable set which applies 5 catalog items. out of 3 catalogue item we need hide some of variables from variable set. without using catalogue UI policy and catalogue client script how we can achieve this requirement. 

 

Please advise. 

5 REPLIES 5

Uncle Rob
Kilo Patron

Why is NOT using UI Policy or Client Script a condition of the solution?
If you don't want to use the tools given for hiding fields, then create 3 different variable sets.

Community Alums
Not applicable

actually, I am agree with you on this i replied interviewer same, he is not agree with my answer. so, i thought need to confirm on community again. 

Probably dodged a bullet, my friend.
Testing for skill is one thing... but doing so by demanding a candidate GUESS a hyper exotic answer that's way outside good practice?  That's lame.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Community Alums 

 

Particularly I am inline with @Uncle Rob if you don't use variables in less than 50% of items better create another set if not then you might need to use ACL or BR which I do not recommend because it will create Technical debt.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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