Regarding Service Cataloge
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12-18-2024 04:45 AM
Hello Team,
I have one requirement where we have Variable set which applies 5 catalog items. out of 3 catalogue item we need hide some of variables from variable set. without using catalogue UI policy and catalogue client script how we can achieve this requirement.
Please advise.
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12-18-2024 04:47 AM
Why is NOT using UI Policy or Client Script a condition of the solution?
If you don't want to use the tools given for hiding fields, then create 3 different variable sets.
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12-18-2024 05:06 AM - edited 12-18-2024 05:07 AM
actually, I am agree with you on this i replied interviewer same, he is not agree with my answer. so, i thought need to confirm on community again.
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12-18-2024 05:10 AM
Probably dodged a bullet, my friend.
Testing for skill is one thing... but doing so by demanding a candidate GUESS a hyper exotic answer that's way outside good practice? That's lame.
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12-18-2024 04:52 AM
Hi @Community Alums
Particularly I am inline with @Uncle Rob if you don't use variables in less than 50% of items better create another set if not then you might need to use ACL or BR which I do not recommend because it will create Technical debt.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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