Regex not working in condition for filter

[Alex1472]

Hi there!

I'm currently struggling with the condition builder (filter) and a regex. I would like to filter out only a few words from a field. Since there are quite a few, I would prefer to use regex instead of "contains." However, I'm having trouble with it. I've tried several combinations, but none of them work.

For example, this regex: word1|word2|word3 (with "/", with parentheses, etc.). The filter works otherwise, but no regex.

Does anyone have an idea?

Thanks a lot!

[Sandeep Rajput]

@Alex1472 This could be the possible explanation.

Here is the link to KB article https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=0c3d8ec2db6076000e3dfb651f961911

[Vishal Jaswal]

Hello @Alex1472 

If there are some things in ServiceNow that can break your trust then regex in condition filter is one.

Anyways, I use regexr website to build regex and below is what I found:

\b(word1|word2|word3)\b

\b is for partial matches like it can find word123

Try using a wildcard pattern as shown below and see if it works for you or not:

.*(word1|word2|word3).*

[Alex1472]

Hi guys!

Thank you very much! I tried all of this, but it didn't work either. It seems like regex doesn't work at all in the condition builder. I will then go with my original solution.