Related list custom columns

[kristenankeny]

I have a situation where I want to show a related list in a dialog view that has limited columns. On the Incident, we are using the OneSearch application and it has a log table that I'm showing as a related list on the Incident form. When someone is marking the Incident "resolved", I pop up a dialog box. In this dialog box, I only want to show the OneSearch log related list, but with only a couple of relevant columns. Is this possible?

[Chuck Tomasi]

Thanks for the clarification Kristen.

I've done something similar using a defined related list/relationship to create a separate, but functionally equivalent related list. Since it's a separate list, you can create a separate list layout.

http://wiki.servicenow.com/index.php?title=Creating_Defined_Related_Lists

[kristenankeny]

I had read that wiki, but it doesn't say anything about the columns, just filtering the list.

[Chuck Tomasi]

Filter the list and place it on your form. You can then select the columns as you normally would. Go to the form, select the view (with the new related list at the bottom) then Configure the list layout on that related list.

Configure the list layout

[kristenankeny · Accepted solution]

Hi Chuck,

This got me most of the way to my solution, thanks! I had to create a new list layout with the same name as the dialog view, so now the resolve dialog pop up shows the limited fields on the related list.

Thanks!