Related list from scoped app not visible

M_iA
Kilo Sage

Hello, im trying to add a related list to the cmdb_ci_computer table. However, its not appearing when I view the computer record even though it is in the related lists.

 

The table has a read only view rule: /nav_to.do?uri=%2Fsysrule_view.do%3Fsys_id%3D173f3c9dc3a03010303167340440dd64

But unsure whether this is the culprit?

Could anyone please assist me with this?

 

1 ACCEPTED SOLUTION

M_iA
Kilo Sage

It turned out that this was due to the default view.

From the scoped app, it was defaulting to a different view. I forced the right view and related list was there

View solution in original post

6 REPLIES 6

Aman Kumar S
Kilo Patron

Hi,

Check the table configuration for the scoped app, and if it allows access from different scopes.

Try doing Configure > Table and go to Application access section and mark accessible from All application scope and checkbox as read true

Capture111.PNG

Best Regards
Aman Kumar

Hey @Aman Kumar S 

Yeah, we already have these ticked

M_iA_0-1679309778353.png

 

Can you share the screenshot how the related list looks like right now?

Best Regards
Aman Kumar

So this is the computer default view related list:

M_iA_0-1679319497103.png

And this is the computer ci record:

M_iA_1-1679319549082.png

As you can see, the related list does not appear.