Related List not showing any values
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‎03-06-2020 11:05 AM
I want to create a Related List on our Account form, so I can view all Problems created under the specific Account. I have created an M2M relationship between the Problem [problem] table and Account [customer_account] table. When I add the Related List to the Account form, I see the 'Problems' tab, But, I don't see any of the Problems that have been created for that account. Also, when I click on the NEW button, it's not auto populating the Account named in the Account field like you see when you create a Case or Asset or Contact from a Related List tab.
PROBLEM created under TEST account:
Not showing under the 'Problems' tab:
PROBLEM created from the Related List 'New' button:
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‎03-06-2020 11:09 AM
Can you check the below article:
Please mark my response as correct and helpful if it helped solved your question.
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‎03-06-2020 12:40 PM
Yes. I've created the M2M relationship using sys_m2m.list. I'm just not seeing any of the Problems associated with the Account under the 'Problems' tab.