Related List "Created by" display "Name" instead of "User_id"

[F_bio Santos]

Hi everyone Im trying to change the field that is displayed on a related list, in the column "Created by", rightnow it is displaying the "User_id" but I wanted it to show the "Name" of the user.

Does Anyone know how to do this ?

[Sumanth16 · Accepted solution]

Hi @F_bio Santos , 

Please refer to below thread:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1113503

Thanks & Regards,

Sumanth Meda

[Mark Roethof]

Hi there,

That shouldn't be a problem when configuring a list layout. Whats the issue you are facing? Please share details so we can understand you're situation.

[F_bio Santos]

Hi @Mark Roethof the problem here is that in the "User ID" they wanted the email, so now in the "related list", what appears is the email but they want it to be the "Name" in the "Created by"

[Mark Roethof]

Ah oke so you want a diffent value visible in the created by? The created by is basically just the user id, you can't change that in a normal way.