Related List, when placed in a Tabbed Section, is missing some features

cc11 · ‎07-22-2017

I have two screenshots below.

In screenshot 1, the related lists 'Attachments' & 'Escalations' 'were simply added to the form's view (not in any section). It displays 'New' button & also the count of number of records & some other useful List features.

In screenshot 2, I created two sections on the form- 'Attachments' and 'Escalations' - in order to place the respective related lists on them.

I placed the same related lists on their respective section, (Tabbed or non-Tabbed layout, that wont matter).

Now, it wont display the 'New' button nor the count and other list features.

Anybody knows what I am missing and how to achieve that?

screenshot 1:

screenshot 2:

You may ask why I am doing it this way - Because, if you see screenshot 2, I have an additional Tab( or section) called 'General'. There I am placing all form fields. And I need other related Lists to be displayed adjacent to my General tab.

Any help would be appreciated,

Thank you,

Yogesh

Message was edited by: yogesh deshpande

antin_s · ‎07-22-2017

Hi Yogesh,

This is what I explained above. Please check my 2nd reply.

"Other option is to create a UI Formatter and add the formatter to the section. Example is 'Table's' Embedded list as shown below. It has 'New' and 'Search' options."

This comes from the the Formatter 'table_col_embedded' - https://instancename.service-now.com/sys_ui_formatter.do?sys_id=5a2795d4bf7030001875647fcf0739d7&sys...

Thanks

Antin

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Harsh Vardhan · ‎07-22-2017

Hi Yogesh,

in screenshot 2 you have added embedded list. can you please share the screenshot of related list available in slush bucket.

Right click>> configure >Related Lists.

cc11 · ‎07-22-2017

Thanks Harsh Vardhan,

Sure, I have copied the screenshot below. Let me know if you need anything else.

Regards,

Yogesh

Harsh Vardhan · ‎07-22-2017

why it's blank. are you using OOTB table or is it custom table?

the screenshot 1 form and screenshot 2 form are same or different?

antin_s · ‎07-22-2017

Hi Yogesh,

It is working as per the design. Instead of the new button, you can get an option to insert a new row at the end of List View (as shown below). The new row will get saved when you save/submit the form.

The design of embedded list is to keep the user at the same form and achieve insert/update without navigating to another form (like 'New' button does).

Hope this helps. Mark the answer as correct/helpful based on impact.

Thanks

Antin