Related List, when placed in a Tabbed Section, is missing some features

[cc11]

I have two screenshots below.

In screenshot 1, the related lists 'Attachments' & 'Escalations' 'were simply added to the form's view (not in any section). It displays 'New' button & also the count of number of records & some other useful List features.

In screenshot 2, I created two sections on the form- 'Attachments' and 'Escalations' - in order to place the respective related lists on them.

I placed the same related lists on their respective section, (Tabbed or non-Tabbed layout, that wont matter).

Now, it wont display the 'New' button nor the count and other list features.

Anybody knows what I am missing and how to achieve that?

screenshot 1:

screenshot 2:

You may ask why I am doing it this way - Because, if you see screenshot 2, I have an additional Tab( or section) called 'General'. There I am placing all form fields. And I need other related Lists to be displayed adjacent to my General tab.

Any help would be appreciated,

Thank you,

Yogesh

Message was edited by: yogesh deshpande

[cc11]

Thanks Antin,

You are right!

I observed that too and I was ok with that for sometime until I saw the 'Insert in-line' behavior wont work with out-of-the-box list 'Attachments'.

The 'New' button would help there.

Also, the search list feature wont appear. Which would be an excellent productive feature that we dont want to miss.

Thank you,

Yogesh

[antin_s]

Hi Yogesh,

Other option is to create a UI Formatter and add the formatter to the section. Example is 'Table's' Embedded list as shown below. It has 'New' and 'Search' options.

This comes from the the Formatter 'table_col_embedded'   - https://instancename.service-now.com/sys_ui_formatter.do?sys_id=5a2795d4bf7030001875647fcf0739d7&sys...

Hope this helps. Mark the answer as correct/helpful based on impact.

Thanks

Antin

[antin_s]

Hi Yogesh,

Can you elaborate what do you mean by   ''Insert in-line' behavior wont work with out-of-the-box list 'Attachments'' ?

Thanks

Antin

[cc11]

Hi Antin,

Sure, I meant if you add a custom related list for a form's section (a Tab), you could see the 'Insert a new row' row appearing, which is nice.

However, similarly if you add the out-of-the-box 'Attachments' related list to a form's section (a Tab), it wont show the 'Insert a new row' row (here I miss 'New' button badly).

So, there wont be an option to add a new attachment from the Tab (users could still add the attachments from the form's headed at the top), but it would be great to have a consistency among all the Tabs.

Hope this helps,

Regards,

Yogesh

[Harsh Vardhan]

Note: Related list can't be available under the section.it will attached below the form.