Related Search (contextual search)

[MichaelZischeck]

While I could get the filter (cxs_table_fltr_config) to work on our cases in normal GUI, it won't filter properly in CSM workspace.

I setup the filter to only retrieve solved cases if certain attributes are identical. yet on workspace it will not obey these rules. It finds the records in questions, but others too.

any ideas?

Does related search not rely on the same filters etc. for workspace and old behaviour?

[Dr Atul G- LNG · Accepted solution]

Hope you are using right context:

[MichaelZischeck]

your pointer helped...

indeed I need to configure the filter in another context as well... now it seems to work

thanks a lot

[Dr Atul G- LNG]

Thanks for update @MichaelZischeck