Relaunch workflow on existing Change request

[eyalabuhame]

hey, I changed approval workflow and I want the change to work also on already existing change requests.
is it possible to fix workflow that already running ?

[Tanushree Maiti]

Hi @eyalabuhame 

Yes, you can apply updated workflow changes to change requests that are already in progress in ServiceNow, but publishing that modified workflow version alone won’t automatically update those active requests.

Requests that are already in progress stay tied to the workflow context that was active when they were created. To apply any Workflow updates, you’ll need to restart the workflow context for those records.

Refer: KB0713154 How to retrigger a workflow activity or resume a canceled workflow