Remediate UI Action permission issue

SmritiSingh
Tera Contributor

OOTB "Remediate" UI action is calling a ui page "cmdb_run_remediations" ui page. But this page is not accessible without admin roles. So if we'll provide user "itil_admin" or "cmdb_dedup_admin" role it will work fine. But without these roles UI page is giving " You do not have permission to view this application". Issue is we can not give admin roles to our users but they need to use this functionality.

 

With admin role it is looking like this/ which is expected

SmritiSingh_0-1726558761625.png

 

Without admin role it is giving this error

SmritiSingh_1-1726558884420.png

 

6 REPLIES 6

SmritiSingh_0-1726561796799.png

Don't have snc_internal role

Dominik9
Kilo Sage

Hi @SmritiSingh 
Have you found a solution to this?