Reminder emails to configure based on the end date

[sureshs3]

Currently we have a framework which has variable set including end date to select the end time by users based on that access should be revoke the user.

Ask is: Based on the end date reminder email should be send it to user.

reminder 1 would be before 2 weeks of access expiry.
reminder 2 would be before 1 week of access expiry.

[Ravi Chandra_K]

Hello @sureshs3 

Greeting!

One approach is You can create schedule job that runs every day. It queries through all the cases and checks the end dates (two weeks before and one week before). Create an event from schedule job which triggers the notifications.

please mark the answer as correct and helpful if helped.

Kind Regards,

Ravi Chandra