Remote Instance Spoke – “Unable to load dynamic inputs (sn_now_remote_spk.list_remote_tables) ”

[gayatri23]

Hi Everyone,

I am integrating two ServiceNow instances using the Remote Instance Spoke.

Setup:

* Using the default parent connection alias

* OAuth 2.0 Authorization Code grant

* Token generation successful

* Token is active and not expired

* Redirect URL points to local instance

* Auth Scopes: rest_api, sn_table_read, sn_table_write

Issue:

When configuring the “Create Remote Record” action in Flow Designer, selecting the Remote Table results in:

> Unable to load dynamic inputs (sn_now_remote_spk.list_remote_tables)

> Bad Request – Error occurred while fetching remote tables

It appears the spoke cannot fetch table metadata from the target instance.

Would appreciate any troubleshooting suggestions.

[Tanushree Maiti]

Hi  ,

It seems configuration wise, something is missing at your end. Go to flow execution log and check what exact error it is throwing.

Check these two post/article- if it helps you.

https://www.servicenow.com/community/developer-forum/remote-instance-spoke-dynamic-error-on-field-se...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2239511

[akash05sde]

Hello
Have you found a solution? I'm experiencing the same issue.

[akash05sde]

Hello
Have you found a solution? I'm experiencing the same issue.

[gayatri23]

When I access the 'Create Remote Record' action from Flow Designer and test its REST step separately, I encounter the following e error:

{"message":"User Not Authorized","detail":"Access to unscoped api is not allowed"]

This KB Article "https://support.servicenow.com/kb?id=kb_article_view&sysparm_article-KB2731346" provides the resolution for the same.

Steps followed -

I located the Scope Restriction field in Remote instance Application registry record I created to establish the connection and changed the value from Securely Scoped to Broadly Scoped.

Please accept the solution if it resolves your issue. Thank you!