Removal of Demo Data.

[megana1]

Hello Team,

I have to clean the demo data in the PROD Instance ,without raising the HI ticket .

So i have considered the Plugins which are active and Has Demo Data true ,in which i remanded with the 55 Plugins.

Here i have gone through few set of tables in which i didn't find any records.

Is this is the only thing i need to search or what all activities i need to perform .

Thanks.

[Ct111]

Hi Megana,

This is a ueful blog for removal of data . 

https://community.servicenow.com/community?id=community_blog&sys_id=786eaeaddbd0dbc01dcaf3231f961959

Please , look into it once.

Mark my ANSWER as CORRECT if it served your purpose.

[megana1]

Hi,

Iam aware of this process,my question is ,Instead of raising a request i would like to remove demo data ,so what steps i need to perform in that case.

[Ct111 · Accepted solution]

Hi Megana,

In that blog that is only mentioned in which you don't need to raise an incident for

removing demo data but  do it via Service Catalog.

Anyhow ,you can do manual deletion of data from  the tables as well as mentioned in the below  link  here it is mentioned which table  demo data is there which you need to remove

https://express.servicenow.com/support/manually-deleting-demo-data/

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