Remove Close button from modal in Agent workspace

Shweta44
Tera Contributor

We have a custom Reassign case UI action in workspace. After upgrading to Utah, there is an extra close button came up at the footer of the modal. First it was not there in the Tokyo version. We have used g_modal.showframe method in the workspace client script to call the ui page url.

Shweta44_1-1690437378396.png

Now we don't want this extra close button at the footer. If anyone has an idea about how to remove it then please let us know.

Thank you.

6 REPLIES 6

Sri Bhavani
ServiceNow Employee
ServiceNow Employee

Hi Shwetha, we also see the same issue for one of our modals in agent workspace. Can you tell if you found any solution for this issue?

 

Regards,

Bhavani

Cromaa
Tera Contributor

Hi Shweta44, did you got any solution for this issue? I am having the same problem.

Best regards,

Marcos