Remove Create New button from the CI table for closed Changes
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‎03-18-2024 09:07 AM
As a MyIT Admin, I would like the "Create New" button for the CI table for Closed Changes to be removed. Once the change record is closed the record should not be modified. Can this be done in the conditions field? If so, how would i do that?
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‎03-18-2024 09:26 AM
Hi @r2024
I need clarification , how you identify a change has been closed or not on CI table? or i m missing something here. You need to write conditions in UI action for visibility.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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